Tour’s Activity Timeline
- Pick up at hotel
- Brief Safety instructions from your guide
- Buggy driving through Cap Cana
- Swimming at a natural pool at the base of a cliff
- Swimming at Hoyo Azul Cenote
- Round trip transportation
- Professional guides
- Automatic Buggy
- Admission to Hoyo Azul
What to Bring
- Old clothing (You may get muddy)
- Bathing suit
- Flip flops or water shoes
- Sunglasses or goggles
- Bandana or small towel to cover your face
Duration of Tour
Approximately 7 hours long
This tour operates Daily
Hotel Pickup Location
Hotel Lobby or specified meeting point. Pickup locations vary by hotel location. We’ll be contacting you with the exact location.
All buggies come complete with automatic transmissions, no shifting or clutch is required.
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Or call us at 1-800-832-1622
Toll Free from USA & Canada, available 9 AM – 5 PM (EST) Monday to Friday
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Cancellation Policy Overview
- Tours are non-refundable for no show
- Cancellations must be made 48 hours in advance of the scheduled pick up time or there will be no refund.
- Should a tour be cancelled due to bad weather we will reschedule at your earliest convenience. If your dates are not flexible and the rescheduling cannot be done a full refund will be issued.
Frequently Asked Questions
Can I cancel at any time?
Receive a full refund if your plans change for any reason up to 48 hours prior to the departure of your tour. Cancellations must be made 48 hours in advance of the scheduled pick up time or there will be no refund. Tours are non-refundable for no show.
Can I change the date of my tour?
We understand sometimes plans change and that you may need to reschedule your tour, no problem! Just contact us with your date-change request and we’ll look after you at no extra cost (subject to availability of course!)
What if there is bad weather?
Bad weather is rare but if a tour is cancelled due to inclement weather we will reschedule at your earliest convenience. If your dates are not flexible and the rescheduling cannot be done a full refund will be issued for all cancelled tours.